Effective September 15, 2026

Terms for Inferock.

OpiusAI ("Inferock", "we", "us") provides hosted LLM inference, routing, measurement, per-call receipts, and accountability software. These terms keep the service promise tied to evidence and the applicable order form. OpiusAI Inc. ("OpiusAI"), a Delaware corporation headquartered in California, operates Inferock.

Review service terms Review fees

Review status

Last updated: October 15, 2026. Material changes will be posted here, and account holders may receive notice by email.
Economics by reference: Fees, prepaid mechanics, caps, and credit limits are as set out in the applicable order form or plan.
Evidence-bound remedies: Baseline Inferock Watch provides visibility with no automatic credit. Eligible programs issue non-cash credits for verified, billed, unrecovered failures. The wallet cap is 1,000 USD, up to 1,000 USD may be applied per calendar month, and the service charge stays cash.

Review status

Effective September 15, 2026; revised October 15, 2026.

These terms govern access to the Inferock website and hosted service unless a signed agreement or order form says otherwise.

If these terms conflict with an order form, data processing addendum, or negotiated agreement signed by OpiusAI, the signed document controls for that customer and scope.

Acceptance

Acceptance language.

By accessing the site, creating an account, using hosted Inferock, clicking to accept, or signing an order form that references these terms, you agree to these terms. If you use Inferock for an organization, you represent that you can bind that organization.

Account authority

Customer administrators are responsible for invited users, account configuration, provider choices, provider keys, order-form compliance, and all activity under their tenant except to the extent caused by OpiusAI's breach of these terms.

Service description

Inferock modes.

Inferock Watch

Customer provider account and provider bill

Inferock Watch is the mode where the customer keeps its own provider accounts, provider terms, and provider bill. The customer authorizes Inferock to store the customer provider key in the hosted key vault, use it to route selected calls, and create usage, receipt, billing-integrity, and failure evidence for the customer's review.

Baseline Inferock Watch provides visibility with no automatic credit. Eligible programs issue non-cash credits for verified, billed, unrecovered failures, subject to the fixed wallet and monthly applied caps and expiry.

Inferock Serve

Gated upsell with bounded service credits

Inferock Serve is available only if separately approved or ordered. In Inferock Serve, OpiusAI may operate the provider relationship as part of the service, and eligible objective failures may receive bounded service credits under the applicable order form or plan.

Inferock Serve credits are capped service credits. They are not insurance, a cash reimbursement promise, an uncapped balance-sheet obligation, or a guarantee that every model-quality issue is recoverable.

The local inferock-bench package is a separate local diagnostic tool. It keeps provider keys, local event logs, and receipts on the user's machine unless the user shares them. The open-source artifacts referenced by Inferock are governed by their own licenses.

Fees and billing

Fees by order form or plan.

All fees, billing cycles, prepaid mechanics, usage metrics, service-credit caps, taxes, and payment terms are as set out in the applicable order form or plan. The target fee values below are bound to the business-facts registry.

Inferock Watch

Inferock Watch is FREE on the customer's own provider keys. Customers remain responsible for their direct provider bills.

Inferock Serve prepaid mechanics

T0 Eligibility for prepaid balances

Inferock Serve prepaid balances are offered for business use only. You must be at least 18 years old and acting for a business to purchase or use a prepaid balance. Outside the United States, you must provide a valid VAT ID or equivalent business tax ID.

T1 Loading your prepaid balance

You add funds in US dollars to your Inferock Serve prepaid balance before paid usage. The amount added is available to pay for Inferock Serve calls and the service fee described below. Top-ups are manual; Inferock does not automatically refill your balance.

T2 Top-up and balance limits

The minimum top-up is USD 25, the maximum single top-up is USD 2,000, and the maximum prepaid cash balance is USD 10,000. Higher limits may be agreed in an order form. Separately, total funds added to an account may not exceed USD 2,000 per UTC calendar day; an increase to the other limits does not remove this daily cap.

T3 Usage charges and the service fee

As calls run, Inferock charges the actual supplier cost plus a service fee equal to 10% of that cost. The 10% rate applies to every account. Both charges are paid from your prepaid cash balance, except where an eligible credit covers supplier cost under T4. Adding funds does not itself incur this service fee.

T4 Signup and earned credits

Eligible signup and earned service credits cover supplier cost only. They do not pay the service fee, which is calculated on the actual supplier cost before those credits are applied and is paid from your prepaid cash balance. A first cash top-up is required before using signup credit. Purchased balance is separate from these non-cash credits and their eligibility, expiry and forfeiture rules.

T5 Taxes at top-up

Top-up amounts exclude applicable taxes. At checkout, Stripe Tax calculates applicable tax on the full top-up amount. Checkout shows the amount added, the tax and the total payment before you pay: amount added plus tax equals payment total. Only the amount added, excluding tax, goes into your prepaid balance.

T6 Low and negative balances

A new call requires at least USD 0.10 in available prepaid cash. Calls already running may finish and leave a negative balance. Any negative balance remains owed, including after account closure. Your next top-up first pays that deficit; only the remainder is available for further usage.

T7 Stopping use and closing an account

Inferock Serve has no subscription. You may stop using it at any time. Inferock does not provide cash refunds of unused prepaid balance. If account access closes, your unused balance stays recorded as your available balance; closure does not forfeit it or trigger a payment back to you. Use of the retained balance requires access to Inferock Serve and remains subject to these Terms, including the dormant-balance rule below.

T8 Billing-error corrections

If you believe a charge is wrong, report it to Inferock support within 30 days of the charge. Inferock will review the reported error and correct it if confirmed. This is the only billing-error correction route under these prepaid terms; it does not create a right to cash out unused balance.

T9 No expiry while open

Your prepaid cash balance does not expire while your account is open. This rule applies to funds you purchased, not signup or earned service credits, which have their own terms.

T10 Dormant balances

If a prepaid balance becomes reportable as unclaimed property under applicable state law, Inferock will report it and remit it to the appropriate state as required. Inferock does not keep a reportable dormant balance as its own funds.

T11 Rights that law protects

These prepaid terms do not limit any right or remedy that applicable law does not allow to be excluded.

Inferock Dedicated and credit mechanics

Inferock Dedicated pricing is By agreement, with no universal percentage. Credit carry-forward, review and accounting treatment follow the applicable order form or plan.

In-kind service credit

Baseline Inferock Watch provides visibility with no automatic credit. Explicit enrollment in an eligible in-kind credit program allows non-cash credits for verified, billed, unrecovered failures. Refusals, unbilled calls and fully recovered costs earn no credit.

The credit-wallet balance is capped at 1,000 USD, and up to 1,000 USD may be applied per calendar month to future Inferock Serve supplier cost. Credit has no cash value, is not redeemable for cash, and is not transferable. The service charge stays cash.

Accrued credit expires 12 calendar months after its effective accrual date if not redeemed against future Inferock Serve usage, and is forfeited on account closure or non-renewal. Expired or forfeited credit has no value and is not reinstated.

Credit is forfeited on material breach of these terms or on downgrade below an eligible plan, at the point of the event.

Accrual is zero unless eligible enrollment is active and the failure is verified, billed and unrecovered. Refusals, unbilled calls and fully recovered costs do not accrue credit.

Inferock Dedicated deployment SLA

Inferock Dedicated capacity, price, and service level are agreed for each deployment; there is no universal Inferock Dedicated SLA. Where monthly uptime is agreed, the order form defines the serving endpoint, measurement method, target, and exclusions.

Eligible availability shortfalls receive bounded, non-cash service credits under the agreed SLA. The order form defines the credit schedule, request deadline, and application to future platform fees. This service credit is the sole and exclusive remedy for the covered availability shortfall.

Exclusions are defined in the agreed SLA, including any scheduled maintenance, customer-caused faults, force majeure, or third-party network/provider outages outside our control.

Credits remain subject to the 1,000 USD wallet cap and the 1,000 USD applied cap per calendar month.

Inferock Watch keys and responsibilities

Customer and OpiusAI responsibility split.

Customer provider accounts

Customers are responsible for provider accounts, provider terms, provider bills, key permissions, rate limits, model choices, usage budgets, and the legality of prompts and outputs they route through the service.

OpiusAI key handling

Inferock stores hosted Inferock Watch provider keys in the key vault and uses them to verify or route customer-authorized provider requests. The shipped key path uses KMS envelope encryption and tenant encryption context; customers may request key deletion or rotation through support or available product controls.

Customer data

Customers retain ownership of their customer data. Customers grant OpiusAI the rights needed to host, route, transmit, store, analyze, secure, support, and report on customer data as needed to provide Inferock and as allowed by the applicable agreement.

Acceptable use

Use restrictions.

You may not use Inferock to violate law, infringe rights, abuse providers, bypass security, overload the service, transmit malware, scrape or resell the service, test security without written authorization, hide prohibited traffic, or use the service for high-risk or regulated workloads unless your written agreement expressly permits that use.

Third-party services

Model providers, clouds, identity providers, and other third-party services may have their own terms and privacy practices. In Inferock Watch, customer-selected providers are the customer's responsibility. In Inferock Serve, provider availability and approvals are governed by the applicable order form or plan.

Legal terms

Standard contract sections.

Intellectual property

OpiusAI and its licensors own Inferock, including hosted software, interfaces, reports, documentation, trademarks, and service improvements, excluding customer data. Feedback may be used without restriction. The local inferock-bench app is FSL-1.1-ALv2, @inferock/measure is Apache-2.0, and The Inferock Standard is CC-BY-4.0.

Disclaimers

Inferock is provided on an "as is" and "as available" basis to the maximum extent permitted by law. We do not control model providers, provider outages, provider billing records, model behavior, or customer prompts. Reports are evidence tools, not legal, financial, accounting, security, or procurement advice.

Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption. OpiusAI's aggregate liability is limited to the amounts paid for the affected service under the applicable order form or plan during the 12 months before the claim.

Changes to terms

We may update these terms by posting a new version with a new last-updated date. For material changes affecting hosted customer accounts, we may provide notice by email or in-product notice. Continued use after the effective date means acceptance of the updated terms, subject to any signed agreement that controls.

Indemnity and disputes

Customers will defend and indemnify OpiusAI from claims arising from customer data, customer applications, provider accounts, unlawful use, or breach of these terms. The parties will first try to resolve disputes in good faith. If court action is required, it may be brought in a court of competent jurisdiction. These terms are governed by the laws of Delaware. If we offer consumer sales in the future, court proceedings concerning those sales must be brought in a court of competent jurisdiction in California, unless applicable law requires otherwise.

Term and termination

We may suspend or terminate access for nonpayment, security risk, suspected abuse, unlawful use, provider-term conflict, or breach of these terms. Customers may stop using the service or terminate as allowed by their order form or plan. Terms that by nature should survive termination will survive, including payment obligations, confidentiality, IP, disclaimers, limits, indemnity, and dispute terms.

Contact and effective date

Legal notices and questions.

Legal contact

Email legal notices, privacy requests, and security reports to contact@inferock.ai.

Effective date

Effective September 15, 2026. Last updated October 15, 2026.

Data Processing Agreement

A1. Roles.

For customer content processed to provide the service, the customer is the controller and Inferock is the processor, acting only on the customer's documented instructions (these terms, the customer's configuration, and the product's normal operation are the instructions). For Inferock Watch, inference executes against the customer's own provider key; Inferock does not act as controller of that content.

A2. Scope, purpose, duration.

Purpose: operate the platform (routing, tenant key management, usage/ billing metering, support). Duration: the term of the account plus the retention windows in Part B. Processing is limited to what the service requires; no independent use of customer content.

A3. Data categories + data subjects.

Categories: account/identity data (email, tenant identifiers, auth), inference request/response content the customer submits, usage/metering records. Data subjects: the customer's own users and whoever the customer includes in inference content. What Inferock keeps from that content is set out in What we see and keep on a call. The customer must not submit special-category data it is not authorized to process.

A4. Sub-processors (extends base §3).

The customer authorizes Inferock to engage sub-processors for hosting, model inference through Inferock Serve or Inferock Dedicated, and operational tooling. Inferock (i) maintains a current sub-processor list available on request, (ii) imposes data-protection terms no less protective than these on each sub-processor (flow-down), and (iii) gives notice of a material change or a new sub-processor with a reasonable objection window before it takes effect. Inferock Serve and Inferock Dedicated inference content is routed to the model-hosting sub-processor on a de-identified basis per base §3 (account identifiers + customer metadata stripped; not used to train the partner's models; not retained by the partner beyond serving the request).

A5. Security measures.

Access is tenant-scoped with server-side tenant authorization; provider keys and secrets are held encrypted at rest; transport is encrypted (TLS); least-privilege operational access; audit logging of privileged actions; old-key revocation on rotation.

A6. Data-subject-rights assistance.

Inferock assists the customer, taking into account the nature of processing, to respond to data-subject access, correction, deletion, and portability requests through the export and deletion request processes in Part B, plus reasonable support for requests those processes do not cover.

A7. Personal-data breach notification.

On becoming aware of a personal-data breach affecting customer content, Inferock notifies the affected customer without undue delay (in-house target: within 72 hours of confirmation) with the known nature, scope, likely consequences, and mitigation, per the Part B incident process.

A8. Deletion / return on termination.

On account closure or on the customer's written request, Inferock deletes or returns customer content per the Part B deletion process, subject to any copies the law requires be retained; backups age out on the Part B backup cycle.

A9. Audit / information.

Inferock makes available the information reasonably necessary to demonstrate compliance with this DPA and, on reasonable notice and confidentiality, supports a proportionate audit (documented responses / a walkthrough by default; on-site only where genuinely required and scheduled).

A10. International transfers.

Where content crosses borders to a sub-processor, the transfer rides the sub-processor's own lawful-transfer basis and the flow-down in A4; the de-identification in A4 limits what is transferred.

A11. Liability.

DPA liability follows the main terms' limitation and cap; the SLA service credit (base §2) is the exclusive remedy for availability.

Consent package revision: go-live-terms v15 (2026-10-15) · Legal text effective: September 15, 2026

Data Processing Agreement · Retention, deletion, export and incidents